Common Questions
Why should I choose your wheels over the competition?
We pride ourselves in engineering a functional wheel that won't break the bank. Durability, caliper clearance, and fitment is our top priority, while design and elegant finish being the icing on the cake.
Some of competitors simply states their wheels are designed to meet certain standards with a simple statement, but have nothing to prove the validity. We ensure to show Finite Element Analysis, and our testing procedure to show our confidence in the product. If lab testing isn't enough to convince you the buyer, we also work with various race car drivers to prove them on the race track. You can read more about our process here.
What is High Pressure Flow Forming?
The traditional method of Flow Forming started with using open flame to heat up the casting while the rollers do multiple pass on the drum to form the barrel shape; instead of the traditional method, we preheat the casting to the right temperature, mount the casting onto the drum and uses high pressure roller to compact and form the barrel in one pass. This method minimizes the possibility of unevenness which can lead to stress cracks and rigidity issue.
What is your return policy?
Cancellation of placed Order maybe subjected to cancellation fee if order has been picked out. Please contact us ASAP if you wish to cancel your order. All returns are subject to 20% Restocking Fee. Please obtain Return Merchandise Authorization (RMA) number prior to shipping products back to us. Returns without RMA number will not be accepted and discarded. Return inspection may take up to 5 business days, once inspection is complete, refund will be issued back to the original method of payment.
Warranty claim, mis-box and mis-shipment by Option Lab Wheels are not subjected to restocking fee.
Please let us know within five business days if any issue arises.